A company that is hired by a creditor to pursue debtors to collect the debt owed to the creditor. Typically the creditor will make efforts to collect the debt usually through the mail (dunning letters) and possibly via telephone calls. This debt is then either sold or provided to collection agencies, who may take a percentage of amounts collect. Collection agency practices are governed by the federal Fair Debt Collection Practices Act.
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Law Dictionary » C » COLLECTION AGENCY